This policy explains what The Bank of Commerce does to keep your personal information private and secure.

Collection, Use and Retention of Customer Information
We collect, use and retain information about you as needed to administer your accounts and relationships with the bank. The collection and retention of your financial information also allows us to offer specific products and services we believe will be most useful to you. We collect nonpublic, personal information about you from the following sources:
• Information we receive from you on applications or other forms
• Information about your transactions with us and nonaffiliated third parties
• Information from consumer reporting agencies

Maintaining Accurate Information
We have established procedures to ensure your financial information is accurate, current and complete. Should you ever believe our records contain inaccurate or incomplete information about you, please notify us. We will promptly investigate your concerns and correct any inaccuracies.

Restricting Access to Confidential Information
We take your privacy expectations seriously. We restrict access to nonpublic, personal information about you to those employees who need to know that information to provide products or services to you.

Employees are educated on the importance of maintaining the confidentiality of customer information.

We maintain physical, electronic and procedural safeguards which comply with federal standards to guard your nonpublic, personal information. As technology continues to advance, we will continue to evaluate security standards to protect your information from access by unauthorized persons.

Disclosure of Customer Information to Third Parties
We are highly selective in choosing vendors and service companies that assist us in providing quality products and services to our customers. We may share certain customer information with these third parties to facilitate the offering, administration, collection and delivery of these products and services under controlled circumstances designed to protect our customers' privacy. We require third parties to comply with strict standards regarding security and confidentiality of such information. They are not permitted to release, use for their own purposes, or sell any customer information we share with them to any other party.

We do not sell to third parties the personal information you have given to us in confidence. We do not disclose any nonpublic, personal information about our customers or former customers to anyone, except as permitted by law.

These privacy principles apply to individuals only. These principles are for general guidance and do not constitute a contract or create legal rights and do not modify or amend any agreements we have with you.

FOUNDING BOARD OF DIRECTORS - JAMES L. BLIN JOHN K. CANNON JOHN J. COX (IN MEMORIAM)
JAMES T. KELLER DONALD M. LAWSON CATHY L. LAYTON CHARLES O. MURPHY DR. P. NATARAJAN
MEMBER FDIC | Equal Housing Lender EQUAL HOUSING LENDER | PRIVACY POLICY